I changed from one basic phone to another. The old one has backup assistant and it was already backed up.
The new phone is a Samsung Alias 2. It already had backup assistant on it. When I go to use it, it says it is trying to backup and shows probably what was it's old phone number, and it fails. I've read and tried over and over to remove backup assistant or to unsubscribe but I can't find that option anywhere. The phone even tells how but right away it's wrong because it says go to "Get It Now" and that menu isn't even there.
The phone makes and receives calls fine but I can't get my contacts onto it.
