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Mount USB Not Working After 4.4.2

I have a HTC One. Since the 4.4.2 update I am no longer able to mount a thumb drive via OTG cable. In addition, the USB cable from my computer will now only charge "at a reduced rate" and the computer will no longer recognize the phone as a drive. Am I missing a setting that needs to be changed?

Thank you for your assistance.

Comments

Verizon_Support

DroidUser1776 We absolutely want your device to function at its best. Are you using the usb that came with the phone? Also, if the phone has a low battery the best chargig method is to plug it into a wall chager not the computer.

Sheritah_vzw

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DroidUser1776

I am using the original usb cable. I am also using an OTG cable that worked for months -- until the 4.4.2 update. When I connect the phone to my PC I get the following message, "On of the USB devices attached to this computer has malfunctioned and Windows does not recognize it. Recommendation: Try reconnecting the device. If Windows still does not recognize it, replace the device."

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