Okay wait.
Let me get this straight.
Yesterday I see that if i run kies I can get the kitkat update.
Today I do this and NO UPDATE.
Then I come here and see that the update broke visual voicemail.
i have to assume then that you (verizon) pulled the update because you could not sell your $3/month service.
You are, without a doubt one of the most EVIL companies I have ever dealt with.
I get my visual voicemail FOR FREE via google voice, yet I get to miss out on software that you should provide to my phone... if this is the case, this is truly the last straw and come august you can kiss my money goodbye when my contract ends.