Hi All,
Looking for Clarification. I have an HTC 8X and started seeing issues with the device Powering Off and Resetting on me. I was also seeing the device lose track of the SIM Card. A Reboot of the device would correct the issues but it was getting pretty bad...rebooting several times a day.
With that in mind the issues went away for a while and the device was working pretty well. I decided to install the Developers Preview for 8.1 and about a week and a half in I started noticing the same old issues from before. I went into the Verizon Store and talked to a Rep. I explained the situation and asked if I was still under warranty since I had installed the Developers preview and had moved into the 8.1 OS with no easy way of reverting back to the Factory install. He checked with his Manager and they stated that I should be under Warranty and ordered me a replacement 8X since I have the Total Equipment Coverage Warranty. That replacement 8X is on the way but I am a little worried about getting billed for the total price of the replacement Phone if the service group decides that the Warranty has indeed been voided due to the Preview update.
All that to say:
Verizon, Did I void My Warranty by installing the 8.1 Developers Preview? Should I just send the Replacement 8X back and deal with the issues I am seeing with my device?
Thanks in advance for any assists to come!
