Just accepted latest software upgrade to kit-kat and now I can't get my phone to boot up. Just keeps cycling off.
I have the same problem. VZW said it was the phone, got me a "new" one and the same issue. Tried 2 phones, 2 batteries 6 chargers and 2 sim cards. Nothing works. VZW has another new phone on it's way to me today. I think for pretty certain it is the software update and not the hardware.
Davius,I am so sorry to hear that you are having device issues after the software update. We want you to have a fully functional device. Have you tried to do an alternate hard reset on the device? http://vz.to/1s2CKRxLindseyT_VZWFollow us on Twitter @VZWSupport
Happy to say issue fixed with help from online chat support. Unfortunately had to wipe phone but grateful to have functioning again.