On my Samsung Galaxy S III, I noticed several weeks ago that I couldn't find the Google Play (suitcase icon) app but I've now investigated it thoroughly with no clue how to resolve. When I go to Settings -> Application Manager and look at All apps, it isn't listed, even at the bottom of the list like some posts said it might be if it was disabled. I don't understand how it can be removed when it is a system app and I didn't remove it so don't know what happened but now I can't search for/install any new apps. And, I do not want to have to go to a Verizon store or have my phone reset to factory. Any help is much appreciated.