Why does the 8x have such a problem with texting? I keep getting an error message "Can't send, try again" when I try texting and have to reboot the phone. Is this a known issue?
Cometary, We understand how important texting is. Let's get your texting restored. Please power your device off and back on. If you have a lot of threads going we encourage you to delete some of them.RobinD_VZWFollow us on twitter @VZWSupport
Hello,
My wife and I have the same phone and we're both experiencing problems when trying to send texts. We've both had our SIM cards replaced, as well as the SIM card tray, and I've actually had my phone replaced with a refurbished one. We still have the problem where occasionally we get a "Can't send, try again" message when we try to send a text. The only thing that clears that is to completely power down the phone. It doesn't always work, but it usually does. This work-around is a pain and shouldn't be happening so we would like to find a solution.
I've deleted most of the threads on my phone and will see if that helps. If not, I would like to know what else we can do.
Thanks,
Keith
Oh! You've done quite a bit already, Cometary. I do recall an issue with messages, but that was with the older software version. Can you just confirm what software is on your phones? Go to Settings>About>More Info>Firmware revision number (ROM)Radio Software Version. To clarify, is this for regular messages or MMS messages? TamaraH_VZWFollow us on Twitter @VZWSupport
We both have:
Firmware version - 3030.0.41301.605
Radio Software version - 0.17.50.0918_3
This problem is with regular text messaging and I haven't noticed it with MMS messages. We don't do as many MMS messages, so I don't know if we would see the problem if we did.
Please let me know if you have any additional questions.
I also have this problem, and the only way to fix it is to completely power down the phone and reboot. Trouble is, it isn't very long before text messaging begins to fail again.
What worked for me (and I still have to do occasionally) is switch on Airplane Mode and then turn it back off after a few secs, and that usually fixes it (though no idea why, unless it forces it somehow to try to reconnect to the network).
I haven't seen anything on this board since the end of August. Hopefully that means everyone is experiencing the same thing that I am. The texting on the HTC 8X has gotten better. Used to be I had to either power down and back up or go into Airplane mode. Then copy and paste the text into a new box then send. In places where I have poor coverage (like my residence unfortunately), I still have some issues but 99 times out of a hundred now if I just push "try again" three times now, the message goes without having to power down etc.
I haven't had any recent software upgrades to the operating system so I'm not sure why it is better but I have talked to other 8X owners and they have experienced the same thing.
This is still a problem for my wife and I. We both have the 8x (with 8.1.1), but it has been happening since 8.0.
