i tried a calibration though the phones touch menu, soft reset and a hard reset and nothing has worked.
what to do next?
Hi justin99989,I apologize you're having trouble with your device. How long have you had your phone? If it is within one year and has no physical and/or water damage, perhaps you can get a warranty replacement. Please send us a message on Twitter and we can look into options to assist you. Thank you, EdW_VZWVZW SupportFollow us on Twitter @VZWSupport
EdW_VZW... since not everyone has a Twitter account, I'm assuming justin99989 also has the option to send you a Direct Message here on the forum using these instructions: How To: Direct Message and your handle EdW_VZW ?