The notification light on my LG Extravert 2 does not seem to be working. Any advice for fixing it?
I only see my light when charging. The notification light is the "Back" on the front of your phone. Next time you charge your phone look at this button to see if it is surrounded by a red light. I only noticed mine because I was charging my phone in a dark room. The manual gives no description as to where the notification light should be.
FYI, not working on mine either. I just chalked this up to being old phones that are not being supported by LG or Verizon.
My light does not work either. I noticed in the reviews for this phone one person had two extravert2 phones and the notification light did not work on either one. I wonder if the software on the phone is buggy and if they will come out with a fix for it. I do get a green light when the phone is done charging but no light for anything else. Other than the lights the phone works just fine. I really like it.
mine doesnt work either... i think this is a global problem with this phone... itd be nice if lg or verizon addressed this issue... sigh
rodneythebody, We definitely want those notifications to work asap! Please go to Settings>Display Settings>Notification Light> and ensure they're on. If they are, please let us know. When did this happen? Also, in Settings go to About Phone and provide us with the software version number.AdaS_VZWFollow us on Twitter at @VZWSupport
" Please go to Settings>Display Settings>Notification Light> and ensure they're on."
they are already on... the problem is not with the user settings, but a hardware/software issue with the phone.
please get lg to fix this.
sw version = vn28010a
Yes, all the lights are already set to on. The only notification light that works for me is the one for charging. I get a red light when it's charging and a green light when it's done. This shows that my notification light does work but only for charging. I think it must be software related.
I appreciate your insight, Shastaodd. Have the notification lights ever worked on this device? Is this an intermittent issue? YosefT_VZWFollow us on Twitter @VZWSupport
Just purchased the extravert 2 and the notification light is not working on mind either
the memory for message storage somehow got totally corrupted on my extravert 2. now, most messages show no information, or get the text from one of the 20 messages that will not delete... even after doing a full restore... so i am being sent a replacement. i will check back to tell you if the notification light works. my guess is nope.
Yes, please let us know if the notification light works on your new phone. I'm also betting that it doesn't. If it does then it means that some of these phones have a problem. I hope your replacement phone works better.
i got my "certified like - new replacement" (because the old phone had a corrupted internal which would not allow messages to delete or read properly) and the notification light does not work on this one either... so clearly this is a software issue which needs addressing.Verizon Wireless Customer Support
Hi,
I have the same issue as everyone else - no notification lights go on. I have the same version number as Shasta Todd. My notification lights were all set at the factory to on, but non work. I have never seen it even when charging.
Just did an update, but nothing was available. It's May 30.
Thanks for getting back to us. The notification lights must not work on any of these phones.
I just want to let people know that I have kind of figured out the problem. The "notification light" is not a constant light. It is a short two burst green light around the "back" button on the front of the phone. The only time it is constant is while charging. It is really difficult to see in daylight, and the only reason I eventually noticed it was because I was in a dark room. It's a very poor design by LG, and I think they should have made it more visible.
So it is around the "back" button. That's what I suspected. The other day I got a call and I noticed a green light flashing around the "back" button. I did a test and turned off the notification light for an incoming call and the green light did not come on when I called the phone. Turned it back on and the green light flashed. You're right it is hard to see. But I can only see it when charging or getting an incoming call. I haven't been able to see it for any of the other options unless maybe I'm not noticing it because the room is too bright.
i spoke with lg about the location of this "notification light". they told me the notification light is in the upper left corner of the screen while holding the phone in portrait mode (vertical). it is not the backlighting of the bottom buttons.
LG was wrong. It's the "back" button. I thought that it wasn't working but it is. I just set an alarm. The button flashes purple when the alarm goes off. I can control whether this light comes on or not through the notification light settings. It's hard to notice because it is a flahing light as someone else previously posted. I think what is in
the left hand corner of the phone is the proximity sensor since this part is cut out on my screen protector since this sensor cannot be covered up.
