Failed outgoing emails

I have failed outgoing messages when replying to some of my messages in email. Seems worse since some recent Verizon upgrades . Have been in touch with Verizon some 6 times without resolution. Online forums searched indicated this is may be a problem with the Samsung 5 and GoDaddy. None of their suggested "fixes" worked. Supposedly Verizon IT will be working on it for me. Awaiting call back from CSR from Verizon. Anyone else experiencing this issue?

Accepted answers

ChattyCatty

Spoke with Verizon IT person at church this evening. He went into my outgoing settings, updated the security type to SSL from None & I am now working just fine. Hope this will be a "fix" if anyone else experiences the same problem! :-)

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acraftylady2

Have you tried deleting the account and setting it up from scratch again? Have you tried another email app? I am using road runner and AOL on the stock app and it's working fine for me to send and receive those servers. Mary

ChattyCatty

Have tried most everything suggested. Removed & reinstalled email, Have Gmail also in mail settings & there doesn't seem to be a problem with sending it. We are an all Verizon house (FIOS).

Hopefully IT will have some answers for me.

Sent from my Verizon Wireless 4G LTE smartphone

ChattyCatty

acraftylady2

Every body's settings will be different depending on what email server they are using. AOL sets up automatically where as time warner I had to go online to their website and look up the server info to input. Mary