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Why is Verizon ignoring WP users?

I don't get it. Is it that hard to come out and say "Yes, we will be pushing out Cyan/Denim for sure, and will be aiming for "xyz" date. At this rate I'll be jumping from WP 8.0 to WP 10. And that is if Verizon even carries them. I've been with Verizon for years and really don't want to have to switch to another carrier.

Comments

SickFreak

Basically the same question over at AT&T has great support for WP, why not VZW?

doublev4

when I purchased the icon for myself and another family member I asked about the 8.1 update and was told by the sales rep. " I don't see any reason why the phone wouldn't be updated ". my feelings are simple, a cell phone and particularly a phone with a data plan is a luxury. If I feel I'm not getting the customer service for the product/service I am paying for I can just do without it. and quite frankly nothing would make me happier than to pay one less bill a month. so the question to Verizon and their stock holders is, how would you feel not getting my payment every month?

unknown

About the same as you would having a non working phone.

For every windows phone user that leaves, two or more android and iOS phone buyers sign up for service.

My stocks are doing great!

B33

I had a Windows phone 5 years ago for about 10 Days the model I got was suppose to be the 1" phone out on the market, I got it shortly after my Black Berry which I really Liked, but that thing was terrible to figure out how to run and there was no help at that time to reach out too, and the Reps that worked at the store that sold it too me could care less about helping or didn't know how to run it either, so I just took it back.. got my money back.

primortal

Are you talking about Windows Mobile? Windows Phone is about 4 years old now.

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