I have the env3, and about 3 times a day i get a message on the outside screen that says..."new media center message open to continue". I open and nothing. What is this? I do not have the data plan, just talk and text.
Thanks
Thank you all for your replies. There is a known issue with receiving a message in the Media Center. This is due to Daily Scoop. There was a post on how to resolve this issue previously, but I will post it here as well.
Daily Scoop can suspend the application remotely by following the instructions listed below:
-Remove any data blocks
-Go into the Daily Scoop application and press next. It will download content.
-E-mail us at vzdailyscoopsupport@mobileposse.com to let us know it is on and you have downloaded content, and we will suspend it.
-Once it is suspended, then you can turn the data feature off (the next day), and you will not receive alerts anymore.
Thank you,
AraceliT_VZWSupport
Please follow us on Twitter @VZWSupport
scshaysc wrote: I have the env3, and about 3 times a day i get a message on the outside screen that says..."new media center message open to continue". I open and nothing. What is this? I do not have the data plan, just talk and text.Thanks
I get this message too on my Env2. I have been quick enough to open it.When I did before If I recall it was my contacts backing up to my online account.
Do you currently have back up assistant running on your device? Or did you get your device from someone who had back up assistant running? You could be getting the message either because your back up assistant is scanning for new updates to your phone or either if you got your device from someone who did have back up assistant running, it could be trying to scan for their updates.
I have a similar problem. Every morning my phone displays "New media center message". I can sometimes see the message and it is for Backup Assistant. The message usually tells me that no changes were found in my contacts list. I'm not sure why the message is displayed sometimes and not others. Maybe the messages that disappear are for something else but I have no other applications that I know of.
I would like to stop getting media center messages unless there's important information. Does anyone know how to change the settings? I have found nothing useful on the Backup Assistant web page, and the options given for Backup Assistant through my phone are minimal.
Phone: LG Cosmos Touch
I get the same message on my LG Cosmos Touch every day. I've tried everything -- removing the battery, restoring the phone to factory settings, and nothing has worked. If anyone out there has a solution, please post it for those of us who are sick of getting this message. The only time I did not receive the message was when I left my phone plugged into the charger. If I knew that Backup Assistant was going to cause such a headache, I would have just taken the time to manually enter each phone number.
This is how to get rid of the "New Media Center Message" notification. You will need a micro SD card for your phone. You can do this without a micro SD card, but be aware that it will erase all of your data and require you to reenter all of your contacts, pictures, music, etc.
First, make sure to save all of your contacts to your SD card. You might have to "format" your data card if this is the first time using it. To format your data card:
Go to Settings
Scroll down to Memory
Go to Card Memory
Go to Format at the bottom of the screen.
Formatting your data card will erase everything that's on it beforehand, so make sure you are not erasing anything important. Next, you are going to save your contacts to your data card:
Go to Contacts
Go to Contact List
Go to the upper right hand corner bubble
In the drop-down menu, go to Copy to Card
At the bottom of the screen, go to Mark All
Go to Done
You have now saved your contacts to your data card. Save the rest of your important pictures, music, ringtones, etc. to your data card.
Next, remove the data card. Now, you are going to restore your phone to factory settings:
Go to Phone Settings
Go to Security
Put in your phone lock code
Go to Restore Phone
THIS WILL ERASE ALL CONTACTS AND USER DATA. IF YOU DID NOT SAVE EVERYTHING TO A DATA CARD, YOU WILL HAVE TO REENTER IT IN YOUR PHONE.
Once your phone has been reset to factory settings, you will have to reactivate your phone. Dial *228 and follow the prompts.
After your phone is reset, reinsert your memory card. Now, you are going to restore your data:
Go to Memory
From there you can restore your contacts, pictures, music, ringtones, etc.
Now, I tried this and it did not copy any of the pictures associated with my contacts. You will have to reassign the photos to your contacts. But it's certainly better than having to reenter every single phone number. If you don't have any photos assigned to your contacts, then there's no hassle.
Okay, now the most important thing to do next and from now on is to NOT USE BACKUP ASSISTANT. Don't activate it or go anywhere near it. That's the reason the message keeps popping up. If you decide to get a new phone in the future, THEN activate Backup Assistant and run it prior to activating your new phone. Hopefully, your new phone won't have this New Media Center Message problem. I also recommend that you save everything to your data card as a second option.
This is the only solution I have discovered. Unfortunately, I didn't think about saving everything to my data card before restoring my phone. So, I am currently reentering all of my contacts manually. You have to decide if this is worth the effort. I hope this helps some of you out there!
This is incredibly frustrating. I just got the LG Cosmos Touch 2 weeks ago, and I'm having the same problem. It drains my battery in the middle of the night with reminders about this mystery media message. Each time I try to retrieve it, it takes me to my Games section. I'm one day past the 14 day return policy.
I'm going to try what the other poster had mentioned, although I've NEVER used Backup Assistant, so it can't rightly be blamed on that. I love this phone, other than the media message problem.
I have the exact same problem with the exact same phone. I wake up every morning to a message, and sometimes have one of Verizon's spam messages go off in the middle of the night. It is so frustrating. I think it is ridiculous that Verizon feels they can do this to their customers and not give them any option on how to stop it. Makes me want to switch plans...
