Lots of posts about Windows phones and the Windows Phone 8.1 update and firmware update(s) that are not happening for Verizon customers. The talk on the net is Verizon has discontinued the Lumia Icon, so I called Verizon to find out. The rep. I spoke to could not/would not confirm if the Lumia Icon was discontinued. When I asked about the status of the Windows Phone 8.1 update (and firmware updates), he again could not/would not provide a status, or any kind of time frame. I expressed to him my concern that I have a Verizon Lumia Icon that is about 1 month old, and potentially will no longer be receiving updates. I also told him there are many other Verizon customers with Windows phones with the same concerns.
Still - no substantive response. Can't speak for the rest of you, but this concerns me. Other carriers have updated their Windows phones to 8.1 and current firmware, but not Verizon. Do I now have a phone that will *never* be updated, and am locked into a 2 year contract !? Verizon is playing the silent game with us.
On a more positive note, I received an email from T-Mobile today asking me to come back. They said they would buy out my current wireless carrier plan. I will give Verizon a little more time to let their customers know what the future is with the Windows phones (and specifically the Icon), but I will not wait forever. I will dump Verizon and go to a carrier that is actively supporting Windows phones.
