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Message received as random numbers, letters, and symbols. Is it a bug?

bobsfriend

Hello helpful people! Please help me!

I send a text message to my friend. She has Verizon just like me. She texts me back asking why I put a bunch of random symbols letters and numbers. My entire message to her is turned into something that looks like spam. hjksd&*IKS(932*K^JK% like that. I text her a similar message phrasing it a different way. She still gets the random stuff. She got 4 random messages like that. Then we start talking about something different and she gets my real message. After getting only 2 real messages she got a random symbol number letter message. Is this a bug in Verizon? This happened to me once with another friend so its not just to this particular person. No matter what I can never send the real message. Even if I retype it.

Please help! Tell me if it has happened to you! Did you do anything to stop it?

Thanks So Much For Your Participation!

Accepted answers

SuzyQ

bobsfriend wrote:
Hello helpful people! Please help me!

I send a text message to my friend. She has Verizon just like me. She texts me back asking why I put a bunch of random symbols letters and numbers. My entire message to her is turned into something that looks like spam. hjksd&*IKS(932*K^JK% like that. I text her a similar message phrasing it a different way. She still gets the random stuff. She got 4 random messages like that. Then we start talking about something different and she gets my real message. After getting only 2 real messages she got a random symbol number letter message. Is this a bug in Verizon? This happened to me once with another friend so its not just to this particular person. No matter what I can never send the real message. Even if I retype it.

Please help! Tell me if it has happened to you! Did you do anything to stop it?

Thanks So Much For Your Participation!

I was reading another thread, and the culprit turned out to be a signature with some special characters that didn't translate well on other phones. Could this be what's happening?

All comments

DaniLove13

How long are the texts you're sending? Are they more than 160 characters? Do you know what phone your friend has? Her phone may not support enhanced messaging but it depends on the phone, I know some of the older phones don't support it.

I would try to do a reprogramming on both of your phones by dialing *228 send and choosing option 1 then see if that helps any...

bobsfriend

We both have the LG env3, in the same color. Some of the messages were and some werent over 160 characters. This happened to me a few times last night while I was texting another friend. She does not have verizon but I made sure I did not send here a message with or over 160 characters. I currently did the reprogramming. Just on my phone. Hopefully it works. I will post back with results. Thank you for the advice.

DaniLove13

Hmm.. That's strange... hopefully the reprogram works

SuzyQ

bobsfriend wrote:
Hello helpful people! Please help me!

I send a text message to my friend. She has Verizon just like me. She texts me back asking why I put a bunch of random symbols letters and numbers. My entire message to her is turned into something that looks like spam. hjksd&*IKS(932*K^JK% like that. I text her a similar message phrasing it a different way. She still gets the random stuff. She got 4 random messages like that. Then we start talking about something different and she gets my real message. After getting only 2 real messages she got a random symbol number letter message. Is this a bug in Verizon? This happened to me once with another friend so its not just to this particular person. No matter what I can never send the real message. Even if I retype it.

Please help! Tell me if it has happened to you! Did you do anything to stop it?

Thanks So Much For Your Participation!

I was reading another thread, and the culprit turned out to be a signature with some special characters that didn't translate well on other phones. Could this be what's happening?

DaniLove13

SuzyQ wrote:

I was reading another thread, and the culprit turned out to be a signature with some special characters that didn't translate well on other phones. Could this be what's happening?

Good call!

If it's VZW to VZW on an ENv3 which DOES support enhanced messaging a signature shouldn't be an issue but it honestly wouldn't hurt to try :smileyhappy:

bobsfriend

Actually I also read it on another thread. I took out all the symbols in my signature and did the reset. I don't know which one it is (I'm leaning towards the signature) but one of them worked!

Thanks to all of you who posted and helped!

DaniLove13

Awesome! Glad it got fixed! :smileyvery-happy:

SuzyQ

bobsfriend wrote:
Actually I also read it on another thread. I took out all the symbols in my signature and did the reset. I don't know which one it is (I'm leaning towards the signature) but one of them worked!

Thanks to all of you who posted and helped!

I love it when things actually WORK! Thanks for sharing your results!

Takizzle

I agree.. My friends are getting weird symbols and such too, and i have an é on my signature.. I think that's probably what caused it, even though most of my friends have newer devices. Verizon to verizon shouldn't matter though.. I have the EnV Touch. It's really strange, and exact same problem you may had.

SuzyQ

Takizzle wrote:
I agree.. My friends are getting weird symbols and such too, and i have an é on my signature.. I think that's probably what caused it, even though most of my friends have newer devices. Verizon to verizon shouldn't matter though.. I have the EnV Touch. It's really strange, and exact same problem you may had.

Just because it's a "newer" device doesn't necessarily mean it is an "enhanced messaging capable" device, and Verizon to Verizon really has nothing to do with it, it's the capability of the devices being used to send / receive.

Excellent information on texting and how it works:

https://text1.vzw.com/text/jsp/text_messaging_faq.jsp#watstxtmsg

Thanks to AStormUser for the link!!

atwork1985

I have the enV Touch and it sends my texts as characters pretty frequently. Mostly to friends on iphones. I don't have a signature and have had my phone exchanged and reprogrammed without success. The techs at my Verizon store say they haven't seen it happen to anyone else. Very frustrating. Glad to see this forum and that It's not just happening to me. I think it's a software bug with verizon.

sierrajinx9

Yes, It is the SIGNATURE! When i had the LG 9400X Years back, it would do that all the time, and i figure out thats what it was so i deleted the signature and NEVER happened again!

chester9865

Hope you're not getting charged for these unreadable texts.....but knowing Verizon, you probably are.

rk2660

I have been having the same problem with my Chocolate Touch. I have that e' in my signature. I have removed it. I hope it works. Thank you for the advice!

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