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My headphone remote stopped working on LG G2

Talchosen

I am having this problem with headphone's remote, which worked perfectly fine until last night.

I have rebooted, went into the safe mode and etc. etc. but those obviously did not solve the problem.

This is not my headphone remote's problem, as it worked perfectly on Apple iPod, Samsung Galaxy S III and Galaxy S IV.

Something in G2 is messed up, causing the headphone's remote to not work. Any help would be greatly appreciated.

Comments

stef7

Headphone remote? I apologize, I'm not following you. Do you mean a bluetooth headphone perhaps and some buttons associated with it, perhaps to activate dialing? Or buttons to adjust volume?

If you are talking about a Bluetooth device, go into Settings | Bluetooth, unpair/forget and re-pair. See if that fixes things.

If it's something else, please describe it differently.

Snn5

Do you mean a pair of headphones with an in-line mic and with a play/pause button? If so, not all phones or music apps work with those. Usually, if this is what you're using, phone calls can be heard with them but music apps don't always respond. If this is the case, try a different music app. If not thus case, please describe in detail what it is you're using.

stef7

Yea for all we know, it could be a set of headphones that connect via headphone jack, and it's the volume controls on the headphones that don't seem to be working....

Talchosen

I was using QuadBeat 2, which made excusively for the LG G2. The in-line 3-button remote worked perfect until couple days ago, and it just stopped working. Same with Dr. Beat Studio, which middle play button worked before, and just stopped working also...

Plus I noticed this morning that the loudspeaker on bottom of the phone is not working either.

stef7

Ahhh, seems like your audio jack is bad then. Possibly software related though... you'd have to back up your content and perform a Factory Data Reset.

Talchosen

Is loudspeaker malfunction also related to software problem? I am really confused and frustrated since I did not do anything except charging my phone and my headphone's in-line remote and loudspeaker died. I will give factory reset a try. thanks a lot!

B33

Sounds like a possible bad board or something got down in the Jack.. just a Guess I'm wondering if the phone was slightly twisted some were, as for the loud speaker hmm..

B33

How long have you had the phone.!

Talchosen

I did the factory reset, and no luck with both remote and loudspeaker. Blew personal settings and data for nothing. damn.

stef7

First you were told to back up your content. Second, you had no choice but to rule out software.... I presume you have also tried a different player as well. then you will be confident it's hardware. by now you know how to proceed. Before a warranty replacement you would have been instructed to do the same.. Hardly was the FDR for nothing.

Verizon_Support

We certainly want to assist you with this issue Talchosen! I'm not familiar with headphone remote. Please provide more details about this accessory, feature or application and we'll be able to explore ways to resolve.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

Snn5

Definitely sounds hardware related to me at this point. I suggest contacting VZW to ask for a replacement. Obviously being over a year old, a replacement will only occur if you have Total Protection with VZW/Asurion.

stef7

Certain credit cards extend manufacturer warranties by a year...

Snn5

If this is the OP's case as far as outside of warranty period and using a CC to extend, please be aware that return to LG will be required and a 3 week turn-around is to be expected.

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