Per Verizon phone support and the supervisor I talked to, If the KitKat update breaks the functionality of your phone, if you want that functionality back you have to pay for a new device if your device is out of warranty. I can no longer charge my phone in the car and GPS is intermittent. If I want that functionality back, I can buy a new phone since there will be no fix for the S3 and there is no current fix for these problems. They said that if you have not upgraded your phone yet you will have to and if that upgrade breaks the phone then pay for a new phone. It is that simple. Verizon if very careful at saying but that is the bottom line. I have it all documented.