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Unable To Receive Photos And/Or MP3 Files On My DROID

Hey all.. Trying to figure out why I'm not able to get pictures and/or mp3's on my DROID. I'm getting this sent from another Verizon customer. They are able to send them out to other people just fine. For some reason I can't get them to open or play on my DROID. I even try to save off the files on the text message to my SD card but they just show up as black and not the picture. In some instances I am getting an attachment dropped error message... They tried to send me an audio file in a text message and i get the following:

Attachment Dropped: XXXXXXX.mp3.acc of type: audio/mpeg; name=XXXXXXXXX.mp3.aac

Any ideas on why this could be happening at all? Thanks for all the help!!

Comments

zebrajeb

I have the same problem. Got sent pictures but when I try to open get something like "No program to read this file."

Thanks

John

panther3423

**bump**

Anyone? No suggestions at all?

TheGreatOne

panther3423 wrote:
**bump**

Anyone? No suggestions at all?

i was going to suggest to download the app called Save MMS. Try and see then if it works

panther3423

Unfortunately SaveMMS didn't work, the pictures end up just being black... When I initially receive the picture what I get on my text screen is a little picture of an exclamation point inside a triangle with a box behind it... Any other ideas?

blamiya1

Your device may need a software update. This could be the caused of the problems you are having with receiving picture messages and MP3 files. There has been a thread in the forum of a similar issue and a possible resolution. Follow the link below to view some information regarding this same issue in case it is beneficial to your situation: http://forums.verizon.com/t5/Android-Devices/Motorola-Droid-not-receiving-text-messages/td-p/115632;jsessionid=75DF6A6BC9E51E9B0A7D7B2EFFB46B80

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