Exalt - simms chip compatibility??????????

It appears on several forum discussions that there is a software disconnect with the Exalt phone and other basic flip phones. I have a quantity of photos and other data on the simm chip in my Exalt. When I plug the chip directly into my PC (XP Windows) it is not recognized. This problem has never occurred with chips that were formatted and used by other phones. I've gotten over the frustration of being unable to use the Verizon contact backup feature; but, I would very much like to retrieve the photos and videos from the Exalt chip. ????????????

Accepted answers

Frederiksted

SuzyQ, Thanks..

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SuzyQ

I believe you mean the SD or micro SD memory card - when you insert the card into your PC with a card reader/adapter, it isn't recognized? What happens if you leave the card in the phone and try to view it via USB cable? can the computer "see" the phone/card as a separate drive? If so, you can copy all the data to your computer via the USB cable.

Frederiksted

SuzyQ, Thanks..

aceshannon

I cannot use my USB cable nor my card for pics on my Samsung Intensity III...I have Windows 7 and it does not recognize memory cards, yet Windows XP does...do you have any other suggestions? I cannot text the pics to another phone nor can I get online to do so from the phone...a pc friend suggested I move to another pc, but I don't have that option easily accessible...any other ideas? thanks

SuzyQ

Does your computer see the pix on the card if the card is in the phone, and you connect the phone via USB cable to the computer? You "should" be able to see the pix that way, and then move them to the computer hard drive.

Your Windows 7 computer has no SD card slot to read the card from the phone? You said it doesn't recognize the card - that seems strange....

aceshannon

my pc does have a slot, but it wont recognize the card. I tried reinstalling the phone software but that did not help. I was able before to just use my USB cable, but it is not working this time. Yes the card can be read by the phone, just not the pc...the pc does not find the phone when it is connected via cable, like it does with my smart phone.