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S4 update NG6...NG stands for No Good

Yeah, another Verizon update that breaks more than it fixes. Thanks Verizon, I really had 3 hours to kill on another hard reset.

I get it, you don’t want to hire beta testers…Why would you when you have paying customers who will complain for free. Excellent business model.

At least give us the ability to roll back the updates so you can have a metric of how crappy your updates are. Your track record is abysmal.

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Message was edited by: Verizon Moderator

Comments

Klue

I've had this update on my S4 phone for 7 hours now and so far no problems with rebooting of the phone or an increased battery drain.

stef7

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Spend your energy researching how to perform a low-level cache wipe. If that doesn't work, then expend your energies performing a Factory Data Reset and reconfiguring your device.

In the meantime, you can also educate yourself in the challenges of producing an update on the Android platform that will work 100% successfully on all devices, given the fact that there are almost equally many variations in configurations that the OTA update finds itself in.

No doubt more regression testing is needed, but it's also true there is simply too many different ways people have configured there devices for an OTA to be issue free on a very complex device like your G4.

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