Why can't Verizon upgrade me at the promotional price of $99 that expired on Sept 1st? This is no way to show gratitude of being a steady customer for 13 years.
Actually its not a Verizon problem. Just because the promo ended before you could get it in no way makes it a Verizon issue.
If you were out of contract at the time of the promotion then you would have been eligible to get it.
Good Luck
when promotions are gone, they're gone. since when is it verizon's problem that you missed it?
Just wait for the next promotion to come out, that's what I'm doing!
Guess you didn't read what I wrote. My contract expired only a few days after the promo ended. I'm sorry, but in this case, it IS Verizon's problem for making it my problem.