I can't hook my phone to computer via USB

jerry91546

When I attach my phone to my PC... I get a USB error. The computer is not recognizing my phone. What can I do?

stef7

Assuming it is an S4, download the driver from here:

http://www.samsung.com/us/support/owners/product/SCH-I545ZKAVZW

Install it.

Restart your PC.

Now connect your phone to the PC. If it doesn't recognize the device, try a different USB port.

If that doesn't work, try another USB cable.