my wife in the US cannot send texts to my phone in Europe, but I can send her texts OK. The SIM card I am using provides a US phone number. Her voice calls to me on that number are OK, but text messages don't go through.
I'm sorry your wife is having issues with messaging you MartyBItaly. I know how important it is to communicate with her. What phone does she have? What error message does she receive when she text you?KinquanaH_VZWFollow us on Twitter @vzwsupport
Hello,
Thanks for the reply. My wife has a Samsung Intensity II phone. Her number is (removed). The number she is calling and texting me at is (removed). Her phone calls come through to me, but not texts.
The cell service (SIM card) that I’m using is from JT Global, it is their international SIM card. The provide the US number (above) and a UK number. You have my permission to send me a test text.
I can send texts to her and she receives them. I can send and receive texts from other people.
I was able to receive texts from her using this same service while we were both in the US.
Hope this helps in diagnosing the problem.
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Edited by: Verizon Moderator
Samsung Intensity II. She doesn’t get any error messages. She was able to text me in the US using the same SIM card and US number
Thanks for the information MartyBItaly. Are the text on her device green, meaning does it show sent on her phone when she sends you a text in Europe? If her phone is showing sent, the issue may be with your phone. Keep us posted.KinquanaH_VZWFollow us on Twitter @vzwsupport
I will have her check the phone indications. But, we tried texting from
her phone to mine while I was in the US and it worked fine. I am also
getting texts from other people OK. Try sending me a text at the number
in my previous message.
