I have a Motorola Droid Mini and all I have checked is to backup contacts. Yet it keeps telling me I have call logs and some messages that can be restored. I've restored them, then deleted them again and they keep showing up to be restored. I've been told to upgrade to latest version of cloud but when I do, I'm not able to connect. It says no internet connection, when there is one. Then I was told to disable Backup Assistance, that didn't work either. Then I noticed there is a "Backup Assistance Plus Contacts." So, I disabled both "Backup Assistance" and "Backup Assistance Plus Contacts," then upgraded to latest version of Cloud. Still same issue. I've asked about this issue everywhere and even contacted a rep by phone. I was told Cloud replaced Backup Assistance. I don't think the Verizon staff understands it themselves. I've given up at this point. I'm ready to go with another provider. If Cloud takes the place of Backup, why doesn't it backup as scheduled and why do I have 3 different programs pre-installed, that I'm unable to "delete," and I'm being told to disable? Only had my phone for a month. I would like to use Verizon's cloud because it has more room than any other cloud/storage out there and according to my phone I have 8.5 GB Free and 2.5 GB Used. Yet everyone tells me I should have 16 GB minus the OS. Here is just one of the links I've found saying it has 16 GB...http://www.verizonwireless.com/smartphones/droid-mini/#specs This is why I'm looking for more room. My songs alone are 9-10 GB's and I can't put them on my phone. Can someone please help me me or at least point me in the right direction for an answer...other than a Verizon Rep since I've been down that path and it took 2 hours.
Motorola
Mini Droid
System Version: 23.3.24.obekem_verizon.Verizon.en.US
Android Version: 4.4.4 KitKat
Build Date: Friday, October 17
Build Number: SU5-24
