I'm so frustrated with my phone. This goes back to the very first kitkat update that was pushed to the phone. Things just got worse and worse with each "fix". Anyway, I was forced to do a factory reset which may have helped battery life a little bit. The battery will still barely last 12 hours with almost no usage.
The biggest problem now is with messaging. I get text messages that just say "downloading" all the time. It takes forever for it to finally show up. Friends and family don't even bother sending me texts anymore because I don't get them in time.
I read that turning off wifi will help. First, I tried. That did not make the messages come in. Second. No! I use wifi at home and work so that I won't use much data. For the first year I had this phone, text messaging worked flawlessly. It wasn't until a forced update that everything started breaking.
I now HATE my phone. I don't want to extend my contract. I want a phone that text messaging works right out of the box whether I'm on wifi or not. I don't use 3rd party apps (and don't want to) for text messaging.
Verizon - I am a LONG time customer. Please offer me a solution that meets my needs. I didn't ask for the updates that took away swype, ruined battery life, caused the phone to overheat, messed up text messaging, caused icons in some apps to appear with a solid background, caused me to have to do a factory reset, etc etc etc.
I have made posts here in the past and never had any resolution from Verizon. I have a friend who is on AT&T who has none of these issues, but service in some areas is not as reliable.
