The Note 4 locks up our wifi with excessive data traffic, our S5 phones do not do this. What should we look at in settings, apps, etc to fix this. It cannot be connected to wifi in its current state!
WiFi is a great resource and I want to be sure that you can use yours successfully with your Note 4, Gahwrv. What kind of router are you connecting to? When connected to WiFi are you unable to use data at all or is the connection slow? If you go to Settings>WiFi>Select Menu icon>Advanced is Smart Network switch enabled? If so, please try disabling it and testing your connection.AndreaS_VZWFollow us on Twitter @VZWSupport
When this phone is connected the whole WiFi is so slow it doesn't work. It is a link sys ea6900 router. I did check the setting you suggested and it was off. Maybe a bad router, but why just with the Note 4?
Also did a factory reset of the router with no change.
Thanks so much for doing that for us. By chance, have you tried alternate WiFi sources to see how the device works?TamaraH_VZWFollow us on Twitter @VZWSupport
