Can not add Exchange Active Sync email account. "Authentication failed". All information entered is correct. Corporate IS says nothing on our end is blocking you. Account worked fine until 3 days ago, then failed to sign in. Deleted account and

jwh8123

Assistance desired.

michelleh_vzw

I'm sorry to learn you are having trouble adding your corporate account, jwh8123. We definitely want to make sure that the information you are using is correct. What is the domain of your email address? For privacy reasons please do not provide your entire email address on this public forum.

Thanks,

MichelleH_VZW

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