Why do I keegetting sign in failed notifications from the Samsung Galaxy S4 Mini e-mail app. How do I stop this?

I started getting sign in failed notifications on my Galaxy S4 today saying the server password has changed and to enter the new one. I did not change anything. I can still access the app and send and receive e-mails but the notification keeps popping up. Anyone have any ideas on what Verizon did this time?

Accepted answers

mickipapi

Change your incoming email server to pop.verizon.net and set security to SSL.

Change your outgoing email server to smtp.verizon.net and set security to SSL.

All comments

eds47

Wife and I have the same problem but we have the S5 Smartphone vs the S4. It started about 3 days ago. Hey VZ wireless what type of upgrade did you do to your server/s or interface to the verizon.net email system?

gene1234

I've been receiving the same message. The icon is an envelope with @ in its lower right corner and disappears within a few minutes. It has no header information and asks for your password, but doesn't ask you to repeat the password. Looks to me like a phishing e-mail.

SueJT

I'm having the same problem on my S4. I have reinstalled my email accounts two times now but I keep on getting that message. This has started happening since the last OTA update in December.

mickipapi

Change your incoming email server to pop.verizon.net and set security to SSL.

Change your outgoing email server to smtp.verizon.net and set security to SSL.

SueJT

mickipapi:

I don't know if this worked for rehmbo66 or not, but it didn't work for me. I get the message (randomly) "Incoming server login error - ERR[SYS/TEMP] Service Temporarily Unavailable"

Sue

mickipapi

Are your ports set to incoming 995 and outgoing 465

SueJT

Yes they are and I don't get that message every time, just occasionally.

SueJT

mickipapi -

I think it's working now!! I was getting the error messages pretty frequently and did get one after I made the changes you suggested (actually I only had to change the incoming settings to SSL) but haven't had the error message since!

Thank you so much!

Sue

mickipapi

Glad to hear it. These messages were getting frustrating. Verizon did something to their other servers.

eds47

Went to vz wireless store today and they confirmed what i thought. vz not vz wireless did some type of upgrade or change to their vm servers and it did not work the way it should have. per vz wireless rep the problem is seen on various wireless devices so it is not device dependent. you will or might see this problem if you are using verizon.net as your email provider. so much for testing upgrades or changes prior to turning it loose to the world for real world testing.

mickipapi

Since changing this setting I have not received messages in 48 hours. Prior I was receiving them every 1 or 2 hours

rehmbo66

I did change my settings and have received the same message twice now afterwards. I can still receive and send emails but the message has still popped up.

PIXTURMAN

Didn't work!