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unable to send or receive text mesages

I just changed my plan last week to include texting. however I am unable to send or receive any messages When I send It reports message failed

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Verizon_Support

ronb65
I'd be lost without my text messaging! Let's get this up and running for you. Were you able to text before the plan change? Are there any other Verizon Wireless customers having the same issue? Also, what type of device do you have?
ChristinaM_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

ronb65

I did not have text in my previous plan. I have an LG cosmos 3 phone

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