I purchased this phone from Verizon over the phone. The first one arrived and would not charge or turn on. They sent a second one - same problem. Can't turn on - won't charge - called tech support both times. They can't figure out the problem. On their end it is activated. But the phone is dead - both of them - won't turn on to be able to finish the activation. So now they are sending me a third phone - this time I notice it is a refurbished one. I cannot believe what crap Verizon is selling. I don't know how to fix this and neither does Verizon.
