Can't find bookmarks

I have used several file apps and can't find my bookmarks. With Chrome I can find a few, but not nearly all the bookmarks.

Accepted answers

Verizon_Support

jrh0828,

Help is here! You should see that option when launching a webpage. Visit http://www.verizonwireless.com/support/knowledge-base-102821/ for steps.

JohnB_VZW
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Verizon_Support

Hello jrh4054!

Let's get those bookmarks back! What model device do you have? Have you checked Internet Explorer to see if the rest of your bookmarks are there? I use both Chrome and IE, and some are listed in Chrome, and others in IE. Please provide some additional information for me. Thanks!

ChristinaB_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

jrh0828

I have an S4. I guess I don't know how to use IE or if I'm using it. I use Google for my search engine. The only way I can see all the bookmarks is to create one. That takes me to a screen the shows them all.

Verizon_Support

Thanks for the information, jrh0828!

I checked my references on how you are able to view all of your bookmarks without creating a new one. Please try these steps:
•From the Home webpage, tap Bookmarks icon. The Bookmarks page is displayed.

Press Menu key to display the following options:
•List/Thumbnail view: Select Thumbnail view (default) to view a thumbnail of the webpage with the name listed, or select List view to view a list of the bookmarks with Name and URL listed.
•Create folder: Creates a new folder in which to store new bookmarks.
•Delete: Erases selected bookmarks.
•Change order: Rearranges the current bookmarks.
•Move to folder: Selected bookmarks are moved to a selected folder.

I hope you find this information helpful.

ChristinaB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

jrh0828

What home web page are you referring to? I see no bookmarks icon anywhere.