How do I move information from a broken LG Cosmos 3 to a working one?

Question

I just got a new lg cosmos 3 and i tried to put the sd from the old one in but nothing transferred.  Please help.

Verizon_Support · Accepted Answer

Hello QQCC!

So glad to help you with moving your pictures from one device to another via SD card.
On your original LG Cosmos, the steps for transferring pictures to the memory card are in this link:  http://spr.ly/6581CEFJ

Unless the memory card has been corrupted, when you put the memory card into the same model of working phone, you should be able to see the photos on the card, and move them to the new phone. You may want to try putting the memory card in your computer and seeing if the photos transfer to computer. This would tell you if the card is corrupted or not.

LauraD_VZW

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