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facebook app not working on wifi?

I have the galaxy s5 so does my wife and daughter, and when we are at home we hook up to the wifi, and try to use that to save on data usage. for some reason it does not load photos, comments and videos for a long time. the laptop, tablets, and tv all work fine off of the wifi. we have the same issue in public wifi. any reason?

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Verizon_Support

That's quite odd, eddieg1349! I'm sorry you're having difficulty with your devices. Just to clarify, how long does it take to load these items? Do regular web pages load normally?

Thanks,

MichelleH_VZW

Follow us on Twitter @VZWSupport

eddieg1349

Yes the pages load fine on data. But even games I have that use internet

don't always work right. But if I turn off the wif i. it works fine. I am

beginning to wonder if I made a mistake leaving sprint.

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eddieg1349

Sorry..the pages can take anywhere from a couple of minutes to almost an

hour. And a lot of times I just get the notice that I have noninternet. I

get bars up top...Full bars but no 3g or 4G logo. If I do get 4G it's very

low. 3g about halfway. And that's even out side. In my

workplaxe....nothing. sometimes texts won't even go through.

B33

Try Clearing the Caches in either in your Facebook app or your phones system cache you might have to go and uninstall the app clear the cache then reinstall the app..

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