I only started having issues with my jetback recently....before i was on my parents plan, would stream pandora, surf the internet all day, emails, and never came close to maxing our shared gigs. A plan that also had 3 other smartphones sharing the gigs as well. Recently I changed the jet pack to another similar plan under a different user and all of a sudden the jetpack is using multiple gigs a day. my usage has even lessened since changing it as well, only checking email every couple of days and having the jetpack off the rest of the time. Now how can you deny that it isn't verizons fault and that there is clearly a glitch somewhere. THE JETPACK ISN'T EVEN ON/BEING USED MOST OF THE TIME, all of a sudden its sucking the plan dry of gigs. Do not even bother telling me to buy more gigs, it's verizons fault. fix this or im taking my money elsewhere. there are much better companies out there that don't have these issues and have much better customer service than i have witnessed from verizon concerning this issue.