I have never been able to sync my contacts on the Message+ Desktop app on my MacBook Pro. It works with my iPad and phone just fine. Any help?
APakiela, that does seem a little odd to me. I want to make sure that we get your desktop to sync with your Message+. When you open up the desktop application do you get any kind of error messages at all? Have you been able to use the desktop application before with the MacBook Pro? Please keep us posted.
KevinR_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I have not used the desktop application before, this is my first attempt. I have not received any error messages. I even deleted then reinstalled the application, still nothing. All of the contacts are loaded on my MacBook, btw.
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AP
We'll find a way for you to enjoy your Message+ application, APakiela. Where are the contacts stored on your MacBook Pro? The Message+ application syncs contacts with Backup Assistant/Verizon Cloud. If you log in with your cell phone number at www.vzw.com/cloud, are you able to see the contacts?
JenniferH_VZW
Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Yes, the Verizon Cloud app on my phone has all of my contacts. Message+
wields on my phone and iPad, just not my MacBook.
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On Jun 7, 2015 11:47 AM, "Verizon Wireless Customer Support" <