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Verizon flat out lied to me.

I have been waiting for an entire year now for WP 8.1 on my Icon. I was told it would be coming as an update sometime early last year. It seems to me that Verizon is bailing on WP users. If that's the case, I'm bailing on Verizon. I love the WP from NOKIA and I love the OS. It is superior in every way to Android and iOs. Does Verizon care about us?

Comments

Snn5

There are many threads regarding this mater. I always ask, if it is so great right now, why risk updating it with software that isn't ready for the device? Spring 2015 was the last date given.

Gwight8

I want Cortana and some of the other WP8.1 features. Had they not told me I would have it a year ago, I would have bought a different phone. I'm beginning to wonder if they will ever update this phone now that they have abruptly stopped selling it. I don't like being mislead. As for the OS 8.0, yes, even in its present form it is better than the others. I've had both, more than once and WP is better.

47seijar

They're not bailing on WP. It's just that Verizon is assigning a low priority to all things WP. That's because there are so few WP users compared to iOS and Android users. The "big two" are Verizon's (and everybody else's) bread and butter so they concentrate on what makes the money.

Verizon didn't flat out lie to you. Timelines for releases like WP8.1 are **estimates**, a "best guess" scenario. Face facts - nobody cares about WP. BlackBerry users have the same problems. They have been de-prioritized. It's all a numbers game and WP doesn't have the numbers to matter.

rjlevine105

If they don't want to support it they shouldn't be selling it!

Snn5

No one knew this would happen when the phone was announced way back when.

47seijar

I did, and I still bought a Lumia Icon. As a 10+ year BlackBerry user I knew all too well what happens to the priority of a mobile platform when market share drops to "fringe" levels. I had *hoped* that the potential of WP would build it up, but I was ready for the opposite. And that's what happened - WP market share has languished even with the 800 lb. gorilla (Microsoft) behind it. Just like it's a Windows world in computers, it's an Android/iOS world in mobile. The good news is that even without updates like Denim the Icon works well. At this point our best bet is a developer's preview for WP10. Hey, it's close! :smileyhappy:

47seijar

Verizon IS supporting it, albeit at their own pace. It's frustrating that WP has been de-prioritized but a small team at Verizon is still manning support.

Look at what's happening in the app arena. Chase and Wells Fargo are pulling support for the WP version of their mobile banking apps. Chase is going so far as to disable the app completely later this month. Look at the stories on WPCentral about apps being updated for iOS and Android but ignoring WP. All that is happening because it's just not worth the investment to develop and support WP. Not enough users. Verizon is no different. But instead of completely abandoning WP they have instead pushed it to the back burner. And as frustrating as that may be for those of us with WP mobiles, it could be worse.

Snn5

Everyone is welcome to their choice of make and model, but they must know that depending on choice dictates on-going support. BB and WP may be great in their own rite, but unless the manufacturers find some convincing innovation, they will die, or at the most, limp along into obscurity. Android's day will end one day, and much like Microsoft, Apple will too. With the rise of Ubuntu touch and even Samsung's OS in India and Asian markets, combined with lower cost and comparable build quality, nothing is absolute except that change will come to pass.

rjlevine105

Wells Fargo continues to support WP. It's Chase and BofA that are dropping out.

wp0513

Rep told me that I'd have full access to EVERYTHING on my Nokia Lumia. Four days later, I went in to return it, and the rep told me that 8.1 was coming any day now, and that I don't need to swap out the phone. This was in September. They told me today that I'll have to pay $200 to edge up, even though I could have gotten the correct phone in the first place and not have had to bother with it. I do social media for a living, and the rep sold me a phone that doesn't have native apps for the social media sites.

Bogus.

MrGecko

Apparently Brian Williams works at Customs Today because they said the Denim update has been released for the Icon from Verizon.

"Many WP8.1 Lumia devices have already received the Lumia Denim update in Europe and India, China while the Lumia 822, Lumia 928 and Lumia Icon (internationally known as 930) have gotten the update on Verizon in the US."

Now Lumia 1520 and Lumia 930 available with Denim updates | Customs Today

47seijar

Verizon Icon owners are not alone in our wait for updates. In fact, it's even worse for some T-Mobile WP phone owners. According to Windows Central, TMO just said that only the 521 and 925 would get the 8.1 update. HTC users as well as Lumia 635 owners are S.O.L., and the path to W10 just got sketchier too.

http://www.windowscentral.com/t-mobile-says-it-has-no-plans-update-devices-older-lumia-521-and-925-windows-phone-81

Verizon is not the only one de-prioritizing WP.

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