just did the update to my samsung s4. What happened to my ringbacks????

Mrsboz29

HATE updates that delete things from your phone. Seriously. Extremely frustrating. All of my ringtones disappeared, including the ones I had set up for contact ringbacks. Now that I've reloaded a few ringtones, there's no place on the contacts page to add ring backs...

Verizon_Support

We don't want to see you missing any of your ringtones or ringbacks, Mrsboz29. It's important to us that you enjoy your update! To clarify, are you missing the songs you hear when people call you (ringtones) or the songs people hear when they call you (Ringback Tones)? Where were the tones purchased from?

JenniferH_VZW
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