"Please wait until your phone has been activated"

I got a refurbished phone from Asurion and it took a while to activate originally. I was able to connect to wifi, add a google account, start updating some apps. I restarted the phone and now its stuck on "Please wait until your phone has been activated" I used the sim card that was included with the phone from the larger red card. Is there any way to reset it or activate it now?

Accepted answers

nicholasbranson

Snn5 speaks the truth, your sim will need to be activated. If you are the kind of person who prefers to do things on your own, though, there is one more option. If you've already created a myVerizon account, sign in to that, and there will be a box around the top middle that will ask you what it is that you want to do. In this box, type "activate or switch device" and it will lead you through the process.

All comments

Snn5

You should get online and chat with a rep who can get you activated pretty quickly using the device IMEI/ESN and the SIM number. If unable to go that route, you can go to a store, or call Verizon from another phone.

nicholasbranson

Snn5

Oh yeah. Forgot about that. Available option via My Verizon and My Account View All. I never use it anymore because for some reason that method always gives me an error whether its a new device or one previously used on my account.

nicholasbranson

Yeah, I've never actually tried it. They really ought to get that fixed, eh?