How do I update the certificate for my Exchange Email Account?

Question

I'm trying to update the certificate for my Exchange Email Account...Dell had me delete the account, install the new certificate on my phone, and set up the email again...But it still won't work and acts like it can't find/use the new cert.  Any suggestions besides a hard resest of the phone?

Verizon_Support · Accepted Answer

That's a great question, LSchmitz!

Is the e-mail account on your cell phone? Which device? If its on your phone, an Exchange e-mail, may need to be provisioned/ set up by your employer/ IT department.

VanessaS_VZW
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