I have had nothing but trouble since I got this phone. I now went back to my old phone so how do I turn this back in now? and were?

pgray43

I am so discusted with this whole thing. I feel like I have been taken advantage of and paid way more than I should have. I could not figure the phone out and now trying to return it but once again having problems. I am old and upset about all the hidden fees I was trying to catch up but each month more charges. I am on social security disability and just can't pay any more of the extra's? I don't want this phone and now it looks like you added time on my old phone for what? that contract was paid? I wish a 1000times we just went to Walmart for a simple plan. I feel like I have been taken advantage of Version to a old person who has had a hard time keeping up with it all. Thanks, Patricia Gray, Cassville, Missouri

B33

Well if you got the Phone Pggray43 at a Local Corporate store in your Area)  you should be able to return it as long as you have all the contents.!  Phone, Charger and any other accessories that came with it the Box of Course.. As long as you have not went past the 14 Day return.. the store can go over what you used as in Air Time and Data..

Now if you've went past the 14 Day return you be Liable to pay a E.T.F =  Early Termination Fee the fee for this is around $300 so hopefully you have not went past the 14 Day return window the Manager if Available is the one I would talk to tell them your on Social Security and you just can't afford a phone as this I'm sure they'll work with you to get something solved..

Hope ya have Good Luck.! b33