I just cracked the screen on my Galaxy S4 and nothing is wrong with it except for the cracks in the screen. I can still text, make calls, and do everything normally. I just am not sure if I have insurance to replace it.
Oh man! Sorry to see you have an issue with a cracked screen. Normally your bill show a charge for some type of protection plan. You can also go hereĀ http://bit.ly/07CrqPK to see if there is insurance and file a claim. Hope that helps! TamaraH_VZWFollow us on Twitter @VZWSupport
Take a look at your bill and see if you are paying for insurance and if so what level of insurance you have.
