We have two galaxy s4 phone and we can not send group text messages. have tried disabling wifi and forcing a data connection but no luck.
BigDog320,
That's concerning to hear! It's incredibly important to make sure you can send the messages you need to. What happens when you try to send a group message? Do picture messages work?
AndrewT_VZW
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Andrew,
Here is what we know so far:
Samsung GalaxyS4 running Lollipop 5.0, two different phones.
Her phone [removed] will not send group or photo texts unless in Safe Mode. Single recipient texts work fine.
My phone [removed] will send them fine…most of the time.
This points to a possible app conflict. Is there any way to isolate the offending app?
Also please reply to this e-mail:[removed]
Kelley
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