My note 4 service indicator is going from 4G 4 or 5 bars to no service then pops back on to full service again. Is there a fix for this?
wolfkiel33,Thank you for getting back in touch with us. Since the area is a bit sporadic, what I would recommend is a Network Extender to increase service indoors. Here is more information about this http://vz.to/1w2vM21ErinW_VZWFollow us on Twitter @VZWSupport
wolfkiel33, let's take a closer look into this issue. It's normal for signal to fluctuate as it retrieves service from the nearest wireless tower. What's your zip code? Try powering your device off/on to soft reset it on our network. Keep us posted. LasinaH_VZWFollow us on Twitter @VZWSupport
It is 22310 and I have completed a soft reset to no avail.
Hello wolfkiel33!Thanks for trying that step for us. I've checked this area and I see that portions of this zip code are in the extended network. I'd like to pinpoint the location. Can you please provide me with 2 cross streets in the affected area?Thanks, ChristinaB_VZWFollow us on Twitter @VZWSupport
Cross street is Franconia road and Bush Hill Drive
