Questions: Why do I drop so many calls on the Note 3 and note 4? How to fix?
I have had a samsung galaxy note 2 (also have an iphone 4) for 2 yrs with no probs. Tried a note 3 last yr and it dropped all my calls in my area. then in Nov, I tried a note 4 and same thing happened. Tried the Note 4 again yesterday. Same thing, 14 out of 15 calls dropped in the same area that the note 2 and iphone have no probs. So there is an issue related to the galaxy note 3 & 4 at the very least. I am reading that all samsung galaxys have inferior antennas and that they are sufficient in strong reception areas but they fail far more often than other phones in spotty areas. Every verizon employee acts like this is news to them but I see it all over the internet. So is it the carrier, the carrier towers or the phones? Why is it my responsibility to troubleshoot this? Why is it Verizon's responsibility to troubleshoot it. Why isn't Samsung on this or do they just play the odds, make a cheaper product and assume that for the majority of the users that the mediocre equipment will be sufficient (and tough luck for everybody else)? If you're selling a product in my neighborhood, it should work in my neighborhood. You can't just shake your head and say, "yeah, that area is spotty" because I have no probs with my old, beat up phone - but I want to upgrade and I am paying a small fortune to have that kind of equipment. If my service area isn't sufficient, maybe I should get a monthly rebate for my hardships? Answer: fix the issues with the galaxy note 4! Come here and I will show you in 15 minutes what is happening. Boom, your turn.
