How do I stop an "unfortunately contacts has stopped on phone" error?

today, I suddenly got this message after using the phone app - now I cannot make a phone call - it just comes up with this message - I can go into contacts and call using the phone - but only to my contacts - when I try using the keyboard it shuts down with the same message. already tried what was suggested to go to applications, app manager, contacts, clear cache, clear data and take out the battery. This is ridiculous - if I have to dial a number and they are not in my contacts I can't. Help?

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pherson just mentioned what I would have suggested next.

Wipe Cache Partition Samsung Galaxy Note 4 | Verizon Wireless

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What phone are you using? Have you tried Contacts Sync Pix from he play store if using an Android?

Samsung galaxy note 4 no I have not tried that . Wiil try. Just don't understand what could have happened .

Sent from my Verizon Wireless 4G LTE smartphone

Contacts Sync Fix - Android Apps on Google Play

Some phones that updated to 5.0 have an issue syncing ICE contacts with Google.

AActually it's a known issue. It was there in kit kat and lollipop but I have not seen it in a while. I would do a cache partition wipe.

Just tried your suggestion no luck

Sent from my Verizon Wireless 4G LTE smartphone

pherson just mentioned what I would have suggested next.

Wipe Cache Partition Samsung Galaxy Note 4 | Verizon Wireless

How do you do that?

Sent from my Verizon Wireless 4G LTE smartphone

Thanks will try this next

Sent from my Verizon Wireless 4G LTE smartphone

This did not work either - any other suggestions?

Thanks

Ok let me tell you what does work now that I wiped the cache- if my phone is

in the horizontal position I can get phone, dialer and contacts and dial out

- but when it is in the vertical position it gives me the message

unfortunately contacts has stopped - wow - how do I fix that now?

I also let Snn5 know - after wiping the cache partition - the only way I can

use the phone, is if the phone is a horizontal position. If I try using it

vertical I get unfortunately contacts has stopped - but if I open app in the

horizontal position it works just fine - weird? how do I fix that?

Thanks

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