I received an update notice on my phone a couple of days ago.
I updated it this morning....it started the process. When I checked back later, the phone was off and won't turn back on. Please help!
Try these directions, they are a bit more explanatory.
1. With the phone powered off, press the VOL UP + VOL DOWN KEY together + POWER KEY .
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to SELECT
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL DOWN key for 5-10 seconds
6. While still holding the VOL DOWN key tap and release the VOL UP key.
No combination of Power + volume up or down will get it back on? If that's the case, you may have had an update installation error and might need a warranty (if still under) replacement.
I did that, phone turns off. Then turns back on with the M logo, and hear the "DRRRROOOIIIIDDDD" voice and nothing. i guess the phone is on, just the update screwed up the display perhaps?
It may have done more than just mess with the display. I have had 3 bad OTA updates. 2 replacements. 1 Year. For just that reason alone.
Damn it....i guess my phone's toast then. It's way past warranty period. thanks for your help.
No, you have already wiped and most folks have no business with anything other than wipe cache, which you did with the factory reset. Reboot is the only other option, and if that doesn't take you back to day one....time to toss it.
OK...thank you for help me out with the process!
You bet!
Please note that any discussion of rooting/hacking, including linking to sites that promote it, is prohibited by the Verizon Wireless Terms of Service.
Message was edited by: Admin Moderator
Good morning.
So, my phone is happily up and running. However, one final hurdle. It asks for a SIM card. How do I go around it if I don't need to use it on Verizon anymore since I'll be getting the Droid Turbo?
Thanks to all.
