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How do I turn off Visual Voicemail?

My wife just wants normal voicemail like she's had for years.
I'd like to switch it per device, but if that's not possible I'll just disable it for all lines.

Just dialing *VM isn't enough. When she hit the VM icon in the dialer/on the home screen it should dial not start the Visual VM app.

I don't use the carrier VM (GV instead for the free transcripts and PC access) but she does.

Comments

Snn5

Using the icon will always go to VVM. Long press #1 on dialer to access basic VM. You can disabled VVM within the app or call Verizon to take it off, or try to remove the feature in My Verizon.

STDog

I see nothing in the VVM app to disable it. Can you be more specific?

While I could enable it online I don't see a way to disable it now.

Snn5

You should call Verizon to disable VVM. Premium can be opted-out of from the app, but VVM is almost an opt-out feature now rather than an opt-in feature. VVM uses Data and without it, you don't get VMs. Verizon loves their data nowadays.

Verizon_Support

Snn5, thanks for helping us support our customer with information regarding voice mail. For more details and trouble shooting tips on this feature, click the link below:

http://www.verizonwireless.com/support/voice-mail-faqs/

LasinaH_VZW

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

STDog

And speaking of poorly implemented, why do I have to call for everything?
The online chat people don't appear to be able to do much. Why bother?

Other providers I could setup and activate though chat. I could do everything through chat that I could do over the phone.

With Verizon I can't do anything useful.

The website isn't much better. I had to get a bill correction this morning, but the website shows no information regarding it.

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