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Receiving some messages late or not at all.

So it seems that for the past few months (around the time i received a warranty replacement for my phone) I've been receiving some messages in my group chats either extremely late (between 1 hour and 2 days) or not at all. The strange thing is that this doesn't happen for every message but as far as i know only happens in my group chats. Has anyone had this happen before? or know of a fix?

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Verizon_Support

Hello TimCA21!

We'll work to figure out what's causing this! Is your phone normally connected to WiFi? What make & model device do you have? WiFi does not support MMS messages such as picture and group messaging. Please try turning WiFi off, and test it again. Keep us posted on the results!

MichelleH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

TimCA21

I have the Samsung Galaxy S5 model SM-G900V. This issue has occurred with wifi off and while my phone has a 4G signal.

mmattinglyuc

I am having the exact same issue. I get messages from iPhone users individually, but nothing in a group message situation. Doesn't work on WiFi or 4g.

Verizon_Support

Let's get to the bottom of this messaging issue and explore ways to resolve mmattinglyuc! When did this issue start? What messaging application do you use? Please confirm your phone model and software version.

AntonioC_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

mmattinglyuc

The issue started when I got the phone replaced last week. I have a Samsung

Galaxy s5. It is running android 5.0. I have used the Verizon message app

and the Samsung message app. I have had no luck with either one.

On Apr 13, 2015 9:31 PM, "Verizon Wireless Customer Support" <

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