Unable to call or message after lollipop update

bluereverend

I recently received the update to lollipop on my note edge. Immediately after the update texts started failing and outgoing calls automatically hang up after 2 rings. I have reset the phone back to factory settings, I have reset the messenger app 2 times, and I am still having the issue. Anyone have any suggestions?

Verizon_Support

bluereverend,

I never like hearing that any phones are having issues. Especially after an update that are meant to enhance phones. I appreciate the steps that you have tried so far to get this resolved. Do you notice that all calls drop, or with certain numbers only? Same with text messages, is it with all contacts or only certain ones?

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