i live in NYC and have pretty good reception most places. in my home, for whatever reason, the cell reception is really bad. is there anything i can do about this? I'm considering changing carriers. thanks.
tom
tol3rd,
We'd never want to lose you as a customer. Service indoors is definitely imporant and we want to get things figured out. What is your zip code? When did this start happening? Also, what make/model phone do you have?ErinW_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Erin,
thanks for getting back to me.
zip code 10019
this has always been a problem since I've lived here, about 2 years.
i have a Note3 from Samsung.
i understand that the problem may be the steel and concrete building i I've
i live in but any ideas would be appreciated.
On Tue, Sep 15, 2015 at 11:53 PM, Verizon Wireless Customer Support <
Thank you for all that information, Tom. The coverage area looks to be good. As you mentioned the building materials may play a role in this, but lets keep looking. Are the service issues with data, voice and text or both?
DerekR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
No, just receiving calls. I have little no no reception and have to stand
by a window to make and receive calls. Texting, emails it as proper at
all.
On Sep 18, 2015 11:01 AM, "Verizon Wireless Customer Support" <
