Voicemail Notification will not go away

I have a Droid X that constantly displays a new voicemail notification. The problem is that there are no actual new voicemails and the voicemail account has been completely cleared out. The phone is also setup for Visual Voicemail. Does anyone have any ideas as to how the new voicemail notification can be cleared?

Accepted answers

jaydeezee

I ended up having to do a factory reset on the phone as it basically started flipping out (the dialer started crashing constantly and the phone would lose it's connection for a couple seconds; I do not think it was related to the voicemail notification). After the reset was completed the voicemail notification finally disappeared.

All comments

BungiePro

You need to delete the message or save it to make the voicemail notification to go away. Annoying, but it works.

jaydeezee

There are no messages in the voicemail account to delete.

BungiePro

Does turning your phone off then back on take away the voicemail notification?

jaydeezee

Nope. It also does not give me an option to clear it from the notification dropdown.

TheInsider

I'm having the same issue, notification will not disappear even if I do not have any message. However I don't want to do a factory reset and then have to re-download all my apps! Does someone have another idea? Thanks

JMANYPT

After you hear your voicemail hit the #7 to delete the message completely then close. The notification symbol should go away.

qayakpak

I just had this problem with my new Droid Razr. I called customer service by landline as instructed. Their rep called my Razr. Told me not to answer and left a voicemail. I was then instructed to call voicemail and delete the message. When I was done the pesky voicemail notification was gone.

blwood01

I am having the same issue with my Droid X. My wife forwarded a voicemail to my number, its not in my voicemail and I cannot clear it. I am speculating that it is due to me using Google Voice for my voicemail. I suppose if you manage to leave a voicemail in the Verizon mailbox, my phone will only call the Google Voice mailbox, thus the "nothing there" phenomenon. The trick is to figure out how to get to your Verizon Voicemail Box after you elect to use Google Voice as your Voicemail service. Let me know what you think.

ouray770

The resolution is to clear the Data Cache of the Phone app. For those unfamiliar, follow the below

Go to Settings

Click on Application Manager

Click to view All Applications

Locate "Phone" on the list

Click "Phone"

Press the button that says "Clear Data"

This will not harm your contacts list nor affect your recent dialed list. If you are nervous about losing data, you might want to back up this app's data using various backup software.

ultimatt

This did the trick for me, and lucky I found it the same day it was posted. I had the indicator saying New Voicemail (5) and I have Google Voice as well on a Droid Bionic on Verizon.

Thanks for the tip!

Matt

verizonmoderator1

>As the newer question has been answered, this old thread will now be locked<

Verizon Moderator><